Q-100, questions
Questions
Principals usually ask these questions first.
If yours is not here, book a demonstration and ask it there.
The product
What is Syntekta?
Syntekta is practice management software for architecture practices in South Africa. It keeps a practice's projects, stages, fees, deadlines, hours, messages and client communication in one record, organised by the six SACAP work stages.
Who is it for?
It is for South African architecture practices, from a principal with a small team to a practice with several studios. Principals, architects, technologists and administrators each see the part of the record their work needs.
How does it follow the SACAP work stages?
Every project opens with the six stages already on it: inception, concept and viability, design development, documentation and procurement, construction, and close-out. Each stage carries its dates, its share of the fee from the guideline scale and the person it is waiting on, and closing a stage makes its fee claim ready.
Does it work with the software we draw in?
Syntekta works alongside the tools you already draw and model in. Your drawings and models stay where they are; Syntekta keeps the register of which revision is current, what was issued to whom and what the client approved.
Can we use it on a phone?
Yes. Syntekta runs in the browser on a computer, a tablet or a phone, so the record goes wherever the work does.
Your clients
Can our clients see their projects?
Yes. Each client signs in at your practice's own address on Syntekta, under your name, and sees their own project's stage, its dates and what is waiting on them. A client never sees another client's work.
Do clients see our fees?
Only if you want them to. Showing the agreed fee at the client's door is a module that the practice switches on or off.
Your data
Who can see our practice's data?
Only the people your practice invites. Each practice is isolated at the database, and nobody at Syntekta looks at your practice's data without your approval; every such session is timed and logged.
Where is our data kept?
Your data is kept in a secure data centre in Ireland, in the European Union, and every connection to it is encrypted.
Getting started
How much does Syntekta cost?
The price depends on the modules your practice switches on. Book a demonstration and we will quote for your practice.
How do we see it before we decide?
Book a demonstration. We show you Syntekta running a working week in a fictional practice, and answer your questions as we go.
Who makes Syntekta?
Syntekta is made by Teleion Technologies.